Students guide to Peoples-uni: help with common questions

 

Welcome to Peoples-uni. This quick guide will help you navigate our learning system – Moodle. New students can sometimes find it difficult to know where to go when they have a question. Others might worry they have missed something on Moodle – or get lost navigating. This page should help answer your questions. Remember that on-line education is a new way of learning for most people. If you are worried that there is something you haven’t found or any questions we haven’t thought of, then please email us at techsupport@peoples-uni.org.

Who are we

  • Ejiro and Kafayat work in the IT team. They can help you with all IT queries and staff the Helpdesk for students as well as tutors. we are very grateful for their constant efforts at keeping us organised! We also routinely forward your queries to any of our academic team as necessary, so you get the response you need.

  • Your Student Support Officer (SSO) will help you develop and reflect on your study plan, give you feedback on your academic skills, and help you prepare for the assignment. Every module has an SSO on its team, and the SSO forum Forum is available in your module to support your learning activities. Contact your SSO through the Forum or directly via the course page but if you do not know how to do so, please ask for assistance from the Helpdesk.

  • Tutors will help you reflect on the learning materials and share your learning with other students through the on-line discussion forum in your module. You will have a different tutor for every topic – lasting 2 weeks. You can contact them directly via the course page but if you do not know how to do so, please ask for assistance from the Helpdesk.

  • You can use Students Corner to talk with other students and share experiences/questions

 

 

Common questions students have and helpful links

 

Question/IssueSection in Student Handbook/Websitecontact if additional questions
IT Issues  
Enrolment into Peoples-unihttp://www.peoples-uni.org/content/how-enrol-course-module-first-timehelpdesk@peoples-uni.org
Applying for semester courseshttp://www.peoples-uni.org/content/applying-peoples-uni-courseshelpdesk@peoples-uni.org
Login to the course websitehttp://www.peoples-uni.org/content/using-moodle-platform#loggingintomoodletechsupport@peoples-uni.org
Reset passwordhttp://www.peoples-uni.org/content/using-moodle-platform#resetyourpasswordtechsupport@peoples-uni.org
How to use moodlehttp://www.peoples-uni.org/content/using-moodle-platform helpdesk@peoples-uni.org
How to upload my profile picture, change my email address or contact address.http://www.peoples-uni.org/content/using-moodle-platform#yourprofilehelpdesk@peoples-uni.org
How to use your dashboardhttp://www.peoples-uni.org/content/using-moodle-platform#dashboardhelpdesk@peoples-uni.org
Course application approvalhttp://www.peoples-uni.org/content/how-enrol-course-module-first-timehelpdesk@peoples-uni.org
   
Payment Issues  
Course fees and Scholarship applicationhttp://www.peoples-uni.org/content/course-fees-payment-optionspayments@peoples-uni.org
Payment optionshttp://www.peoples-uni.org/content/course-fees-payment-optionspayments@peoples-uni.org
Instalment paymenthttp://www.peoples-uni.org/content/using-moodle-platform#paymentsystempayments@peoples-uni.org
Account balance/Transaction history/Receipts of paymentshttp://courses.peoples-uni.org/course/account.phppayments@peoples-uni.org
   
Module Issues  
Peoples-uni requirements for obtaining a Diploma/Masters levelhttp://www.peoples-uni.org/content/academic-credit-arrangements-and-regulationshelpdesk@peoples-uni.org
Number of modules to offer in a semesterhttp://www.peoples-uni.org/content/courses-generalhelpdesk@peoples-uni.org
Change of module after course application has been submittedhttp://www.peoples-uni.org/content/applying-peoples-uni-courseshelpdesk@peoples-uni.org
How are modules structured?http://www.peoples-uni.org/content/using-moodle-platform#coursestructuretutor,SSO,Module leader and helpdesk@peoples-uni.org
Unsure what to write in the discussion forumhttp://www.peoples-uni.org/content/discussion-contributionstutor
Participating in the discussion forumshttp://www.peoples-uni.org/content/using-moodle-platform#forumdiscussionshelpdesk@peoples-uni.org
Due to be out of email contact/web access during modulehttp://www.peoples-uni.org/content/creating-study-plantime-managementModule leader
To re-take incomplete module from the previous semesterhttp://www.peoples-uni.org/content/applying-peoples-uni-courseshelpdesk@peoples-uni.org
To re-take failed modulehttp://www.peoples-uni.org/content/applying-peoples-uni-courseshelpdesk@peoples-uni.org
   
Study Skills  
Library of study skills resourceshttp://courses.peoples-uni.org/course/view.php?id=354SSO
Academic writing forumhttp://courses.peoples-uni.org/course/view.php?id=352SSO
Study skills course for new studentshttp://courses.peoples-uni.org/course/view.php?id=356SSO
Difficulties managing timehttp://www.peoples-uni.org/content/creating-study-plantime-managementSSO
Want to improve my referencing skills

http://courses.peoples-uni.org/course/view.php?id=354

http://www.peoples-uni.org/content/plagiarism-copying-work-others-and-how-avoid-it

SSO
To create a study plan

Read a presentation by one of our SSO’s Iasmi Florou on making study plans and writing reflective notes: 

http://www.peoples-uni.org/content/how-make-reflective-notes-discussionsassignments

https://prezi.com/vjrqmgfmzevi/study-plan-reflective-notes/?utm_campaign=share&utm_medium=copy

SSO
 

 

 
Assignments

 

 
How to write an assignment

http://courses.peoples-uni.org/course/view.php?id=352

http://www.peoples-uni.org/content/tips-writing-assignments

SSO
How to submit an assignment

http://www.peoples-uni.org/content/using-moodle-platform#submittingyourassignment

techsupport@peoples-uni.org
Request for late submission extension

http://www.peoples-uni.org/content/using-moodle-platform#makingalatesubmission

helpdesk@peoples-uni.org
Peoples-uni criteria for a pass

http://www.peoples-uni.org/content/criteria-pass

http://www.peoples-uni.org/content/assignments

helpdesk@peoples-uni.org
Check and interpret plagiarism report

http://www.peoples-uni.org/content/using-moodle-platform#originalityreport

techsupport@peoples-uni.org
Final assignment grade and feedback from tutors

http://www.peoples-uni.org/content/using-moodle-platform#assignmentgradesandfeedbackcomments

techsupport@peoples-uni.org
Number of assignment resubmissions allowed

http://www.peoples-uni.org/content/using-moodle-platform#resubmittinganassignment

techsupport@peoples-uni.org
 

 

 
Grade report and Academic transcripts/certificates  
Grade report and Academic transcripts/certificateshttp://www.peoples-uni.org/content/using-moodle-platform#accessingandprintingacademictranscriptsandcertificateshelpdesk@peoples-uni.org